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AT&T fixes internet issues after outages reported across DFW

The fire was contained to an electrical room but burned primary and backup electrical systems, officials said. AT&T was still working Monday afternoon to fix the internet issues.

UPDATE: As of 10:30 p.m. Monday, AT&T said they fixed the internet issues and resumed service for all internet users.

Widespread AT&T internet outages were being reported across the DFW area on Monday after an electrical fire at an AT&T facility, officials said.

The outage map website downdetector.com showed heavy concentrations of outages in Fort Worth, Dallas and Collin County.

Firefighters had responded to a fire at an AT&T switching station in the 1600 block of Firman Drive about 9:45 a.m., Richardson city spokesman Greg Sowell said. The fire was contained to an electrical room and burned primary and backup electrical systems.

On Twitter, an AT&T customer service account, @ATTCares, was responding to dozens of tweets about the outages, initially saying a "direct lightning strike" at the facility caused the outages. The account later tweeted that damage from the fire might have caused the outages.

As of 1:30 p.m., AT&T was still working to fix the internet issues.

This is a developing story. Check back for more information.

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